Important Message from Quantock Medical Centre

Message from Helen Stacey, Quantock Medical Centre

It has been a very difficult day today at the Medical Centre and I feel I need to put this message out there .

Please feel free to share this with neighbours and friends and really think twice before you phone the medical centre for an appointment. Seriously Think about why you need it, is it really urgent or is it something that’s been niggling you for a while. We cannot go on the way we are.

We had 4 times the amount of patient contacts than we would usually have today, and after reviewing the workload very little was actually really urgent.

From Monday we will only be able to deal with on the day urgent medical calls. We need to ask you why you are calling so that we can prioritise. We will NOT be calling ALL patients to tell them they should self isolate. You know if you have a health condition or not, so please be sensible. We are being overwhelmed by patients with ongoing medical problems which we are not able to resolve during the current health crisis. We can’t refer you to secondary care unless it is really life threatening ( they have ceased seeing general referrals). People need to realise everyday problems are not a priority during this health crisis . People need to seriously think about what they are asking from the medical centre as you are taking care away from those who really need it . Sorry if this is hard to hear but it’s the truth.

Please don’t ask for 3 months’ worth of medication, as you are taking it away from others who need it. Stop asking for solicitors letters, travel cancellation letters, these are not a priority. There are forms online if you need to declare you are off work for health reasons: please look at the government online information, keep yourself and your family up to date and educated. You are going to break those healthcare professionals who are trying their best to help you and this is not a short fix, this is the reality for the next 3 months at least.

And of course it goes without saying Thank you to those patients who have been kind and considerate we do appreciate your kind words . War and peace over for today, thank you for reading.

Helen Stacey Practice Manager

Important Coronavirus Update

for Communities from Somerset County Council

There has been an outpouring of public support and care for each other across Somerset communities as COVID-19 (coronavirus) continues to increase across the UK.
Somerset County Council is delighted to see so many rally around and offer their support to those in communities self-isolating, the elderly or those in identified ‘at risk’ groups such as the over 70s, pregnant women, a weakened immune system or people with underlying health conditions.
Cllr Christine Lawrence, Cabinet Member for Customers and Communities at Somerset County Council said: “It’s truly humbling to see so many of our residents come together in our communities to find ways to plan and support each other as the number of cases of Coronavirus increase.  We thank you. We urge you to continue to look out for your friends, family, neighbours and community, but most of all yourself.  It’s important you stay safe, so you can continue to help others.
“I know many people have signed up to support local groups via social media, which is great to see. We’d like to encourage these groups to link with their local town or parish council as this ensures everyone is kept safe, and help is received by those in the community who need it most.
“Helpful advice has also emerged to protect residents who may need community support. This includes not putting a sign on your door openly stating you are vulnerable, don’t share more personal information than absolutely necessary, don’t share bank or card details or give people your cards to make purchases and contact the organisers of the group if someone asks you to pay more for something than you normally would.” 
Covid-19 Mutual Aid UK has started to compile a list of local groups set up on social media sites such as Facebook or WhatsApp in an effort to share learning, resources and support.  To find out what groups may be in your area, or to register a group, go to:
Also check with your local parish and town council or via social media to see if there is already a group operating in your area before starting a new group.
The Community Council for Somerset (community / village agents) are already working in communities with different groups and individuals to make sure the vulnerable are identified and supported. Local village agent details can be found at
‘Spark Somerset’ are also looking at what support they can provide to voluntary sector organisations and community groups locally, including looking to identify charities who may be needing help from volunteers.  To find out more visit:
Cllr Lawrence added: “Don’t forget that latest government advice is to self-isolate for 14 days if you or a member of your household starts to show Coronavirus symptoms of a new, continuous cough and/or a fever. Also, we can all play our part to reduce its spread through basic hygiene measures such as washing your hands regularly with warm water and soap for at least 20 seconds, using a tissue when coughing then binning it, wiping down objects and surfaces regularly and avoiding touching your face, particularly your eyes, mouth and nose.”
If you have a safeguarding concern or require adult social care support about a vulnerable adult then see or phone Somerset Direct on 0300 123 2224
For more information, visit:

Parish Council Planning Committee Meeting

Monday 2 March at 12 noon

Please note the meeting will be held at the Parish Office, 2a Castle Street

Links to Planning application (opens application details in the Sedgemoor Planning website):

36/19/00016 Cricketer Farm, Cannington Road, Nether Stowey 
Erection of 109 dwellings with access onto the A39, landscaping, parking, public open space and associated works.